Terms & Conditions

Welcome to the www.prettyparade.co.uk terms and conditions, which apply to all items ordered from www.prettyparade.co.uk. Please read through them carefully before placing your order and make sure that you understand them before ordering any Items from the Site. By placing an order on the Site you confirm your acceptance of these Terms and Conditions. You should print a copy of these Terms and Conditions or save them to your computer for future reference. We amend these Terms and Conditions from time to time. Every time you wish to order Items, please check these Terms and Conditions to ensure you understand the Terms and Conditions which will apply at that time. We reserve the right to amend these Terms from time to time. These Terms were most recently updated on 27 April 2017.


  1. Company Name: Pretty Parade

  2. Email address: hello@prettyparade.co.uk

  3. Web Address: www.prettyparade.co.uk


By making a purchase through our site, you warrant that:

  • You are legally capable of entering into binding contracts

  • You are at least 18 year’s old  

  • You accept all the terms of trading set out in this document


Making a purchase could not be easier. Just browse our website or use the search function until you find what you want. Click on Add to Bag button. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to process your order. You can change the contents of your basket or cancel your order at any time until you enter payment details.


If you have any comments or questions about an order please contact via email at hello@prettyparade.co.uk. We will do our very best to respond to all customer services enquiries as soon as possible.


Please note that all goods must be paid for in full before shipping takes place.


The content on the Services is provided for general information only. It is not intended to amount to advice on which you should rely.

We will update the Services from time to time, and may change the content at any time.

Although we make reasonable efforts to update the information on the Services, we make no representations, warranties or guarantees, whether express or implied, that the content on the Services is accurate, complete or up-to-date.

We do not guarantee that the Services or any content on them, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Services without notice.


Your privacy and trust is important to us and we will treat any details you provide us with, respectfully. We will never give your contact information to other organisations unless legally required to do so. For more information check our Privacy Policy.


  • All prices shown on our website include Uk Vat but excludes delivery charges. Prices are shown in Great British Pound Sterling. The price shown is the price payable for the products. All delivery charges are shown separately when ordering and must be paid in advance.   

  • Prices are subject to change without notice but changes will not affect orders that we have accepted.

  • Our payments are processed using Paypal. This means once you have processed to checkout and selected your delivery options, a button will appear ‘continue to paypal’. Once you have selected this button the rest of the process will be handled by Paypal therefore they are responsible for taking your payment details and processing your payment. When continuing with paypal you have two options. The First being to checkout with Paypal if you have an account with them or would like to create one. The Second Option is to ‘Check out as a guest’ this means no account has to be created and you can continue your checkout by simply inputting the information they ask for.

Please do not send any credit card details via email.


Delivery charges will be applied in addition to the prices for the Items you are purchasing. The amount of the delivery charge will depend on delivery option you have chosen.

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances. A surcharge will be applied for re-delivery due to incorrect delivery address being given. Most goods are stock items and will be dispatched the next day, however we will notify you by email if the delivery of goods will be more than 5 working days. All goods must be signed for, title and risk of the goods shall pass to you upon delivery and receipt by our carrier of a signed delivery note. We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control included but not limited to material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.


  • After placing an order, you will receive an e-mail from us acknowledging that We have received your order. This does not mean that your order has been accepted.

  • All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched this is known as the Dispatch Confirmation. The contract between us will only be formed when we send you the Dispatch Confirmation.

  • We will not process your order until payment has been received in full.

  • If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. However it your order has been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy

  • The Contract will relate only to those Products we dispatch and have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

  • We are entitled to refuse any order made by you for any reason.

  • When making a request you undertake that all details you provide to us are true and accurate and that you are the authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.


For further details on refunds, please refer to our Returns Policy.  


This page tells you the legal terms and conditions of any offers, competitions, prize draws or any promotion that Pretty Parade holds. The relevant Promotions are administered by Pretty Parade. The Codes offer the discounts stated in the Promotional Material and can be redeemed against your purchases on the applicable Pretty Parade website stated in the Promotional Material.

  • 1. To redeem the Discount you will need to select the items that you wish to purchase and then proceed to checkout where you will need to enter the code shown in the Promotional Material at “enter code” section of the checkout process. You can only use the Code once. You cannot use the Code and apply the Discount in conjunction with any other offer, discount or promotion. You cannot use the Code for any other purpose, other than as set out in these terms and conditions. You cannot transfer or exchange the Discount for any purpose, amount, gift, items, money, vouchers or other form of compensation.

  • 2. By using the Code you agree to these terms and conditions. If you do not agree to these terms and conditions please do not use the Code.

  • 3. The Discount is available for the period stated in the Promotional Material. At the end of the Promotion Period the Discount will no longer be available.

  • 4. Where the Code has been sent in a personal communication to you e.g. email, you should not share the Code with anyone else. The Code must only be used by you.

  • 5. You must use the Code as stated in these Terms and Conditions.

  • We reserve the right to refuse the Discount to any person that does not satisfy these conditions of use.

  • 6. We reserve the right to cancel or amend the Code Promotion at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of the Discount Code Promotion e.g. software or network malfunction preventing the use and application of the code, and only where circumstances make this unavoidable, but will always endeavour to minimize the effect to Participants in order to avoid undue disappointment.

  • 7. All purchases using the Code are subject to the Terms of Sale. Where goods purchased using the Discount are subsequently returned for a refund, any refund due will take into account the Discount and an appropriate amount will be deducted from your refund.

  • 8. Your use of the Code may be subject to other terms and conditions.

  • 9. To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from the promotion.

  • 10. These terms are governed by the law of England and Wales.


We will not be held responsible or liable for a failure to perform, or delay in performance or obligations under a contract that is caused by events out of our reasonable control (Force Majeure) this includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but not limited to the following:

  • Strikes, Lock-outs or other industrial action

  • Fire, explosion, storm, flood, earthquake, epidemic or earthquake

  • Terrorist attack, the threat of a Terrorist attack, war or preparation for war

  • Impossibility of the use of railways, shipping or other means of public or private transport

  • Impossibility of the use of public or private telecommunications networks.

  • The acts, legislation, regulations and restrictions of any government


We have the right to review and amend these Terms and Conditions from time to time to reflect changes including but not limited to technology, market conditions, payment methods, relevant laws and regulatory requirements. You will be subject to the terms and conditions in force at the time you place your order. Unless any change to these Terms and Conditions is required to be made by Law or Governmental Authority. In this case it will apply to orders previously placed by you. In this case we have the right to assume you have accepted the updated Terms and Conditions, unless you notify us otherwise within seven working days of receipt by you of the Products.


By interacting with us on the Social Media (including without limitation following us on the Social Media, “liking”, “retweeting”, “reposting”, writing a comment in relation to a page on the Social Media) you are consenting to our interaction with you on the Social Media and the processing of your information accessed on the Social Media.

The information about you that may be collected when you Interact with us on the Social Media may include without limitation your name, your user profile, your age, your preferences, choices and viewpoints with regards to the topic or subject matter of the relevant Social Media page, your photos and other images and your videos.

Your Interaction with us on the Social Media may also involve you submitting a photo or video of you (“Your Image”).

Please let us know if at any time you wish us to stop interacting with you on the Social Media or using any of your information on the Social Media by contacting us at hello@prettyparade.co.uk

By Interacting with us you consent and grant to Pretty Parade to use Your Image and Contributions for the purposes of promoting, advertising and endorsing Pretty Parade and Pretty Parade’s goods and services, including without limitation for the purposes of your participation in any promotional activity for the same, and in any media including without limitation television, Social Media, on our Site, in print and outdoor advertising materials. Your submission of such Contribution into any form, medium or technology, whether whole or in part throughout the world without any compensation to you. All contributions will be considered non-confidential. Contributions should not contain any computer viruses, worms or other potentially damaging computer program or files.

As part of such service the Social Media Services will provide us with access to certain information that you have provided to such Social Media and we will use, store and disclose such information in accordance with our Privacy Policy.


These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.


The contract between you and us is binding. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.


Applicable laws require that some of the information or communications We send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


You must not misuse the Services, in relation to the Services: introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or in breach of confidence or is any way offensive or obscene attack the site or encourage a criminal offence including but not limited to corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights (including without limitation intellectual property rights). You must not use the Services for any commercial purposes (including without limitation using automated systems or software to extract data from the Services) without our prior written consent. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.


All notices given by you to us must be given at hello@prettyparade.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address.


Your use of the Sites is governed by our Terms and Conditions of Use. Amongst other matters, this details how you may use our name, logos and content on the Site and Social Media.When you use the Site we will use your personal information in accordance with our Privacy Policy. Please take the time to read this carefully as it sets out how we will use information about you and how your information may be shared with third parties. By placing an order on and/or using the Site you are confirming acceptance of the terms of the Privacy Policy.

You agree not to use any Items purchased for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We only supply the Items for domestic and private use. If you are not a consumer you must obtain our prior written consent to purchase Items from the Sites. Nothing in these Terms excludes our liability for death or personal injury caused by negligence, for fraud or any other liability that cannot excluded or limited by law.

These Terms and any document expressly referred to in them including our Privacy Policy constitute the entire agreement between you and us. You acknowledge that in placing an order and entering into a contract with us you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them including without limitation our Privacy Policy or Terms of Use. You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on these terms.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by any act or event beyond our reasonable control.

We may transfer our rights and obligations under our contract with you to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

When you purchase Items from us, the contract formed is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

These Terms are governed by English law. This means your use of the Site and any contract for the purchase of Items through the Site; and any dispute or claim arising out of or in connection with the same will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction to settle any disputes arising out of these Terms or your use of the Sites.

If you have any questions about our Terms AND CONDITONS or Site please contact hello@prettyparade.co.uk